In-flight mobile and WiFi services

Paul Boughton

EVA Air has has announced plans to provide in-flight mobile and WiFi communications aboard its brand new Boeing 777-300ER aircraft. Approved by Taiwan’s Civil Aeronautics Administration, this new service will be made available on the new aircraft in 2014, making EVA Air the first airline in Taiwan to secure approval for its passengers to make mobile phone calls and use WiFi in-flight.

The seven Boeing 777-300ER aircraft, ordered in May 2012, will be equipped with the latest Panasonic eX3 in-flight entertainment system and a GCS (Global Communications Suite), making them the first aircraft of their kind to combine both technologies on assembly. Approved by Taiwan’s National Communications Commission, EVA Air will operate its GCS on an independent frequency which will not interfere with flight navigations communications or jeopardise flight safety. The GCS service will enable passengers to make mobile phone calls, browse the internet and use their own personal, WiFi-enabled mobile phones, tablets or laptops to read and send e-mails from the comfort of their own seats.

EVA Air’s Executive Vice President for PR, Mr Nieh, commented: “The Panasonic eX3 is a new and upgraded in-flight entertainment system that provides our passengers with a more user-friendly and visually inviting environment, complete with a high definition screen for watching films and feature programmes. It will be available to all our passengers, regardless of which cabin they book – Economy, Elite and Royal Laurel classes.” [Page Break]

The Android-based eX3 system will give passengers a wide range of options to choose from and will even enable them to browse an online library and check connecting flight status an baggage claim locations.

Taiwan’s airline is further enhancing in-flight entertainment experiences for its passengers, such as watching films and playing video games, by upgrading systems in its Royal Laurel Class business cabins with eX3 16-inch touch screens and 4.1 inch LCD touch screen remote controls. At the same time, its Elite and Economy classes will be equipped with upgraded eX3 11.1 inch monitors.

EVA Air became the first airline in Taiwan to provide in-seat audio video on demand (AVOD) entertainment when it introduced the systems in 2003 and the carrier continues to iprove and upgrade its seats, cabins and overall service quality to successfully meet passengers’ needs and expectations and make their flying experience a pleasure. [Page Break]

EVA Air’s routing within Asia is one of the most comprehensive in the airline industry; from gateways in Europe, Oceania and North America, passengers can make one stop in Taipei and easily connect onward to most major business and leisure destinations in Asia, including China.

For more information, visit www.evaair.com